Privacy notice

This summary is not a substitute for the sections below.

Stacks Studio Holdings, LLC, of 24 Jones Street, Ste 305, Newark, NJ 07103, United States, operates ugcediting.com and is responsible for the personal data described in this notice.

Contact for privacy questions and requests: muratorigabriele1@gmail.com. It is a real inbox read by the operator, and it is the same address the in-product support widget reports to. [Representative or data-protection officer details, if required — counsel to determine].

The table lists each category of data the platform handles, why, and who can see it.

The legal basis for each purpose is [to be mapped by counsel for each jurisdiction].

• From you, when you register, build a profile, post a brief, upload work or send a message.
• From other users, when a client attaches material to an order or a workspace owner invites you by email.
• From the platform, which computes performance figures from orders.
• From our payment processor, which confirms charges, refunds and payouts.

We do not sell personal data. We share it only:

• with the other party to an order or conversation, as needed for the work;
• with service providers who host the platform, authenticate users, process payments and send service email, under [contract terms — counsel to specify];
• with platform staff who review a dispute, limited to the order in dispute;
• where required by [legal process — counsel to define].

The support chat is read by an AI provider

This one belongs in plain words rather than a row in a table. Whatever you type into the support chat is sent to Anthropic, a third-party AI provider in the United States, so that a model can answer you. It leaves the platform the moment you send it. Please do not type anything into the support chat that you would not want to leave the platform — if something is sensitive, email it to the address in the first section instead.

When you send a support report rather than chat, its contents and your email address are sent to Resend, which delivers it to us as email.

Every service provider we use

This is the list, not a pointer to one kept somewhere else.

There is no advertising network, no data broker and no analytics provider on that list, because there is none in the product.

Two things you put on the platform are readable by anyone, with no account and no invitation:

• a published portfolio, which is served on its own subdomain at <slug>.ugcediting.com and can be indexed by search engines. A portfolio you have not published is not public;
• an editor directory profile — display name, photo, rates, packages, skills — and the performance figures the platform computes from your orders, so that clients can compare editors on the same basis.

You choose what goes on a portfolio. Nothing is copied onto it from your orders automatically, so anything on it is there because you put it there.

Uploads go to Firebase Storage, under a path belonging to your own account (ugcediting/users/<your account id>/…), and access is scoped to that owner. Uploads are resumable, so a large file survives a dropped connection.

A single file may be up to 500 MB, and only video, image, audio and PDF files are accepted — anything else is refused before it is uploaded.

A file attached to a brief or an order is visible to the other party to it, and to support if a dispute is opened. A file you put on a published portfolio is public.

Card and bank details are entered with our payment processor. The platform stores the processor’s reference to the method, the last digits for display, and the ledger of charges, holds, releases, refunds and payouts for each order. The ledger is needed to show each side where its money is and to resolve disputes; see the trust page for how it works.

We keep account data while the account is open. Order, payment and dispute records are kept after an account is closed for [retention period and basis — counsel to define], because the other party to each order relies on them. Reviews attached to completed orders [remain / are anonymised — counsel to decide] after closure.

An account with funds still held for an order cannot be closed until those orders are resolved.

From your settings you can edit your profile, change your notification preferences, remove payout methods and close your account. A workspace owner or admin can remove seats.

Further rights — such as access, correction, deletion, portability or objection — and how to exercise them depend on where you live: [rights and response times by jurisdiction — counsel to define]. Requests can be sent to muratorigabriele1@gmail.com.

The platform sets exactly one cookie: ue_ref. It is set only when you arrive on a referral link (a /r/<code> address), it holds the referral code so that a signup later in the same browser can be credited to the member who referred you, and it lasts as long as that attribution window — 90 days. It is a first-party sameSite=lax cookie and is readable by the page rather than being httpOnly.

There is no analytics on this site. No Google Analytics, no tag manager, no advertising or social pixel, no session recording, no fingerprinting, no third-party tracker of any kind. Nothing here follows you to another website, so there is no consent banner, because there is nothing to consent to and nothing to opt out of.

Signing in also stores a session with our authentication provider, which is what keeps you signed in between pages. It is necessary to use an account and is not used to track you.

Access inside the platform is limited by role and by order: a seat sees its workspace, and a party sees its own orders. Payment details are handled by the payment processor. We do not claim any certification in this notice. [Breach-notification commitments — counsel to define].

Marketplace records and uploaded files are stored in Google’s nam5 multi-region, which is in the United States. Our service providers are listed in the sharing section above.

Users are in many countries, so for most members using the platform means their data reaches the United States. [The transfer mechanisms relied on for that, per jurisdiction — counsel to define].

The platform is not intended for anyone under 18, and an account may not be created by anyone younger. Eighteen is the floor because our payment processor requires it of anyone receiving a payout.

[Handling of footage that features minors — counsel to define].

We will update the version and effective date at the top of this page when the notice changes, and notify users of material changes by [method and notice period].